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Heritage Community Bank takes your privacy very seriously. Safeguarding your privacy is part of our culture, tradition and values.
You have provided us with information so that we may better meet your financial needs. We collect and use this information for specific business purposes. We use this information to protect and administer your records, accounts and funds; to provide you with better services and products; to comply with certain laws and regulations; and to help us design and improve our products and services.
We will not provide account or other personal information to third parties for the purpose of independent, telemarketing or direct mail marketing. The information that you have given us is not shared or sold to any outside sources unless: (1) you request or authorize it in writing; (2) the information is provided to help complete a transaction initiated by you; (3) the information is provided to a credit bureau, or similar information reporting agency or collection agency or (4) the disclosure otherwise is lawfully permitted or required (i.e. subpoena, request by regulator, etc.)
When it is necessary to provide client information to a third party, (i.e. we may hire others to support us in marketing or delivering our products and services) we will require - through written agreement - that the third party adhere to privacy principles at least as stringent as those of Heritage Community Bank.
Access to private customer information is restricted to only those employees who need to know that information in order to provide products and services to you. We educate our employees about the importance of confidentiality and client privacy through training programs, operating procedures and our ethics policy. We maintain physical, electronic and procedural safeguards to protect private customers' information, in accordance with applicable laws and regulations.
Should you have any questions or require additional information about our privacy policies, please call our Customer Inquiry Department at 1.708.873-5015.
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